SMS & Contact Consent Policy

Effective Date: March 13, 2026
Optimal Sewer & Drain (“Company,” “we,” “our,” or “us”) values clear communication with our customers. This SMS & Contact Consent Policy explains how we communicate with customers through phone calls, text messages, and other communication channels when services are requested through our website or by phone.
By submitting your contact information on our website, you agree to the communication practices described below.

Consent to Contact

By providing your phone number through our website forms, service requests, or direct communication, you consent to receive communications from Optimal Sewer & Drain that may include:

• Phone calls
• Text messages (SMS)
• Email communication

These communications may relate to:

• Scheduling services
• Appointment confirmations
• Service updates
• Technician arrival notifications
• Follow-up communication regarding services requested

These messages help ensure we can respond quickly and coordinate service effectively.

Message Frequency

Message frequency will vary depending on the type of service request or communication needed.

For example, you may receive messages regarding:

• Appointment confirmation
• Technician arrival updates
• Follow-up communication regarding your sewer or drain issue

We aim to limit communication to what is necessary to provide excellent service.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and service plan.

Optimal Sewer & Drain is not responsible for any charges related to receiving messages.

Opting Out of Messages

You may opt out of receiving SMS messages at any time.
To stop receiving messages, you can:
Reply STOP to any text message
Contact us directly and request removal from messaging
After opting out, you may still receive limited communications necessary to complete any active service request.

Information Security

Your contact information is handled in accordance with our Privacy Policy.

We do not sell or share your phone number with third parties for marketing purposes.

Your information is only used to provide and coordinate the services you request.

Contact Information

If you have questions regarding our communication practices or this policy, please contact us.

Optimal Sewer & Drain
Spanaway, Tacoma, Washington

Phone: 253-304-1525
Email: Dispatch@OptimalSewer.com